RULES

                                                                        Rules and Policy of the Complex

Visitors of the complex must comply with and maintain public order and generally accepted norms of conduct, behave respectfully towards other visitors, staff and avoid actions posing threat to others. It is forbidden to disturb other visitors of the complex, to violate cleanliness and order and to use profanity.

The guests of the complex confirm with their signatures that they are physically ready to train and the services of the complex do not damage their health.

If conscious and unconscious actions of complex visitors pose threat to their own life and/or health, as well as the health and/or life of others or contradicts to generally accepted rules of morality and ethics, employees of the internal control department of the complex are entitled to take measures against the said persons by way of suspension from trainings (presence in the complex), even if the person who committed the violation of the rules is the parent or guardian of the minor, the contract between the parties is terminated. In this case, these individuals are on the undesirable list of customers for an indefinite time.

  • Use and distribute alcoholic beverages, medicines, drugs and smoking in the complex is PROHIBITED.

  • Visiting the complex with residual symptoms of intoxication (hangover) is PROHIBITED. Due to suspicion of the symptoms of alcohol and/or drug intoxication, as well as the residual effects of intoxication (hangover), employees of the internal control department of the complex are entitled to take measures against the said persons, such as suspension from trainings, taking out of the complex or calling law enforcement officials.

  • The complex is open from 07:00 am to 11:00 pm. Last entry is at 22:00.

  • Carrying weapon in the premises of the complex is PROHIBITED. It is forbidden to bring inflammable matters, explosives and ammunition to the complex.

  • In the premises of the complex it is necessary to use indoor footwear, for passing to changing room in street shoes, you should use shoe covers provided by the complex.

  • Sportswear and closed shoes are necessary for attending boxing, group programs, and martial arts, training in the gym and swimming exercises. During the exercises, the upper part of the body should be closed.

  • To receive health and fitness services, visitors of the complex have to provide a medical certificate confirming that neither they, nor their minor children have medical contra-indications for physical training and exercising and fully undertake the responsibility for their own health and the health of their minor children visiting the complex together with them. According to the rules of the complex certificate is valid for 6 months.

  • In case of your illness, you can get back the refund of remaining monthly payment from the date of providing the medical certificate until the end of the current month. But we kindly ask you to take in attention, that if you will require a membership in future, for registration you will have to provide a reference proving full healing from desease which forced you to determinate your current membership. Important: the medical certificate must have two stamps.

  • If the guests of the complex deliberately hide their health problems from the representatives of the complex, this will lead to the termination of the contract unilaterally. In case of causing damage (moral or material) to the complex and visitors for this reason, the penalty is paid in cash.

  • Visitors of the complex have to control their own health independently and with responsibility. In case of acute infectious and/or skin diseases, as well as exacerbation of chronic diseases, you should refrain from visiting the complex.

  • In the existence of acute or chronic, infectious and/or skin diseases, visiting the complex is not permitted. In case of failure to comply with these rules, the complex reserves the right to suspend the guest from visiting the facility until full recovery and require a medical certificate from a medical specialist.

  • If the guest or the parent and guardian of the minor damages the inventory of the complex, he (she) is obliged to pay the amount of damage to the complex. Inventory value will be determined in accordance with applicable law.

  • For storage of personal belongings, it is necessary to use specially equipped cabinets in the changing rooms. All visitors are recommended to be careful with their personal items, not to leave them unattended and not to entrust them to others. The administration of the complex does not bear any responsibility for the items left unattended. In case of loss of items within the complex, it is necessary to inform reception. All items found in the complex are recorded by the employees of internal control department in the "Register of forgotten and left things" and stored for 45 days. Information about left items can be received from the manager of reception.

  •   For safety, each visitor of Aquatic Palace must provide ID CARD, regardless of the services which he will use.

  • To ensure your safety in the complex, the internal control service performs video surveillance.

  • Photo and video shooting in the complex without special agreement with the administration is prohibited.

  • Switching audio, TV, video and computer equipment of the complex on and off at one's own will, using sockets to connect electronic devices, regulating any engineering and technical equipment is prohibited.

  • Visitors of the complex must maintain good personal hygiene. Do NOT use perfume scents, masks, honey, scrub (coffee), hair dye in the showers and saunas.

  • Changing is allowed only in the changing rooms.

  • To hang and dry clothes and towels in sauna and changing rooms is not allowed.

  • In order to avoid causing inconvenience to the visitors of the complex using the showers, and to prevent blockages of sewer networks, it is PROHIBITED to use shaving accessories in showers.

  • Children under the age of 14 years are allowed to visit sauna only if accompanied by parents.

  • Children of the opposite sex are not allowed to the women's, men's changing rooms and spa.

  • It is forbidden to bring food and drinks to the premises of the complex.

  • Bringing pets is not allowed.

                                         

                                                                                         The complex is entitled:

  • While hosting events to restrict the area intended for training, whereof complex visitors are notified at least 24 hours before the event by placing information at the reception and sharing information in social networks of the complex.

  • Carrying out maintenance and repair works to limit or terminate the access of visitors to the area involved.

  • To change the work routine of the complex as a whole or some of its halls  and premises in connection with sport events held in the complex, by placing information at the reception of the complex at least 3 days prior to the date of the event;

  • To unilaterally terminate the Agreement in case of violation by visitors of these Rules or the terms of the Agreement.

  • In exceptional cases, the complex is entitled to unilaterally amend these Rules. Each new amendment replaces the previous rule. Implementation of changes is mandatory for all customers. Complex notify guests, by placing relevant information at reception of the complex not less than 7 calendar days prior to the introduction of the changes and additions;

  • Change the schedule of group exercises.

  • To change the instructor of group programs stated in the schedule;

  • To change personal trainers in the case of illness, vacation and dismissal;

  • The complex includes an advantage, in the case of force majeure circumstances that do not depend on the will of the management and is not provided for in the agreement.

  • The complex is entitled to refuse admitting guests and to block their card, in case of payments arrears.

                                                                             RULES FOR VISITING THE GYM

  • To ensure your safety and to prevent injuries during exercising in the gym, we strongly recommend you undergoing physiological testing.

  • Be careful; follow the safety rules and user instructions of the fitness equipment.

  • Please, visit the gym in a special sports clothing and shoes designed for training in the gym.

  • After exercising, it is necessary to put back the equipment and to put away the items of personal use.

  • To avoid injury follow the basic principles of training and if necessary, seek assistance from the trainers of the fitness room.

  • It is prohibited to leave barbells, dumbbells and other free weights resting against the walls, mirrors, and other constructions. It is necessary to return the equipment to the places specially allocated for them.

  • Do not move the fitness equipment and throw inventory on the floor.

  • To avoid accidents, children under 14 years are not allowed to the gym.

  • Children from the age of 14 are admitted to training in the gym in the company of an adult and upon parent’s statement agreed with the manager of the department. As well as within the section or personal sessions with a trainer. Children between the ages of 11 and 14 years are not recommended to start exercising in the fitness room without passing physiological testing.

  • Children older than 14 years can exercise in gym hall by themselves upon parents' written statement approved by gym manager and with written recommendation of the fitness consultant.

  • Visitors of the complex are financially liable for damage to and loss of sports equipment. Visitors of the complex are required to inform the fitness manager, in case of breakage of sports equipment.

  • Using gymnastic chalk is not allowed.

  • Services of personal training are available only after prepayment.

                                                                                    RULES FOR VISITING THE POOL

  • Please, maintain good personal hygiene. Before visiting the pool, be sure to take a shower.

  • Visiting the pool is allowed only in a bathing suit, special indoor footwear and swimming caps. Long hair has to be tied back and buckled, swimming caps should be used.

  • Walking barefoot in the pool area is not recommended - it is dangerous.

  • Entering the pool area in street clothes and shoes is prohibited.

  • It is forbidden to run along the edge of the pool, to jump into the water from pool nosing (without the permission of the instructors) and other structures surrounding the pool. It is forbidden to give false distress signals.

  • It is forbidden to bring glassware to the pool area.

  • Using scuba mask with a constructive use of glass is prohibited.

  • During the group exercises, the swimming area is restricted by a dividing line.

  • Due to federation's team training all week (except Sunday) Olympic pool (50m) is closed from 8.30 till 11.30 am and from 4.30 till 7.30 pm. AT THIS TIME KINDLY ASK YOU TO USE THE TRAINING POOL (25M) .

  • In each track, 5-6 people can swim at the same time. It is forbidden to enter the pool if there is no lifeguard or coach in the pool area.

  • In order to avoid interference in swimming of other users of the pool, you should always swim on the right side of the track.

  • To avoid accidents, children under 14 years old are allowed to be in the pool area only if accompanied by a trainer.

  • It is forbidden to hang on dividing lines.

  • Services of personal training are available only after prepayment.

  • The administration reserves the right to replace the instructor indicated in the schedule, and to make changes in the schedule of group exercises.

  • Please, handle the specialized equipment and inventory carefully.

  • In the event of abnormal and/or emergency situations, visitors are obliged to unconditionally follow directions of the instructor and medical staff.

                                                            RULES FOR ATTENDING CHILDREN'S SPORTS GROUPS

  • To avoid losing membership to group exercises, it is necessary to make payment for the next month not later than the 25th of the current month.

  • Payment will not be refunded in case of missed classes.

  • In case of your child’s illness, you can get back the refund of remaining monthly payment from the date of providing the medical certificate until the end of the current month. But we kindly ask you to take in attention, that if you will require a membership in future, for registration you will have to provide a reference proving full healing from desease which forced you to determinate your current courses. Important: the medical certificate must have two stamps.

  • Within the pool, area children must comply with the general Rules established in the complex. Before visiting the pool, children must o take a shower.

  • Visiting the pool is allowed only in a bathing suit and special indoor footwear. Children with long hair must wear caps.

  • Children from 6 to 15 years can visit children’s swimming pool.

  • It is recommended to visit the children's pool not earlier than one hour after food consumption.

  • Please, observe the rules of sanitation and hygiene in the pool area.

  • Parents are not allowed to go in the shower room with their children or to wait for them in the changing room.

  • The administration reserves the right to replace the instructor indicated in the schedule, and to make changes in the schedule of group exercises.

© AQUATIC PALACE LLC  2018

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